FAQ's
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you offer free shipping? What’s the minimum?
Yes, we offer free shipping on orders over $40. For orders below this amount, standard shipping rates apply.
How long will it take to receive my order?
Orders are typically processed same day and arrive to your door within 3-5 days.
What is your return policy?
We offer a full money-back guarantee. If your purchase doesn’t meet your expectations, we provide hassle-free returns for a seamless, worry-free experience. Read More
How do I initiate a return?
To initiate a return, please contact customer service team at info@skwol.us with your order details, and we will guide you through the process quickly and seamlessly.
Performance
Below are some of are common questions about results and expectations
How long will the shine/protection last?
Our Ceramic Top Coat locks in your boat's existing state (if it is shiny, it will protect that shine) for up to 12 months depending on how and where the boat is stored and maintained. It is important to follow directions closely and to use a proper pH balanced soap free of degreasers to avoid removing the coating prematurely. Coating must be reapplied if any degreasers or acids are used to clean your boat.
Can your product restore faded or chalky gelcoat?
Yes. Our Oxidation Remover leverages a combination of mild abrasives and polishing agents to remove even heavy oxidation and restore shine.
Will your ceramic spray prevent oxidation?
Yes, when applied according to directions, our Ceramic Top Coat prevents oxidation.
What makes your boat soap different than others?
Our Foaming Action Boat Soap is a balanced formula of high performance surfactants that won't strip wax, polish or ceramic. It contains no artificial coloring or dyes, no degreasers, no phosphates and is PFAS-Free. Made with 100% EPA Safer Choice listed ingredients. Safe for every surface on your boat and aquatic life.
Products
Below are some common questions about our products
How do I apply the Ceramic Spray Coating?
Ensure the boat surface is cool, clean and dry. Spray the ceramic coating directly onto the surface. Wipe evenly, up and down and side-to-side in a crosshatch motion to cover entire area. Buff with a clean microfiber towel. Do Not apply to hot surfaces or in direct sun.
Can I purchase SKWOL™ in stores?
We sell our formulas direct-to-consumer on here on our website and Amazon.com to avoid retailer and distributor markups, ensuring you receive the best price possible. Our website offers exclusive bundling discounts as well as personal customer service. We've partnered with Amazon to help fulfill our orders on-site offering fast and free delivery for our customers.
Are SKWOL™ products safe for all boat surfaces?
Yes, our products are formulated to be safe on various surfaces, including fiberglass, gelcoat, vinyl, and metal. Always follow the instructions on the label for best results.
Can I use SKWOL™ products on other vehicles?
While designed primarily for marine environments, many customers have found our products highly effective on RVs, cars, and other vehicles.
How often should I use the Vinyl & Trim Cleaner?
For optimal protection, use the Vinyl & Trim Cleaner monthly or as needed, especially after exposure to harsh environmental conditions.
Do your products contain harsh chemicals?
No, SKWOL™ products are formulated with eco-friendly ingredients, ensuring effective cleaning without harming the environment. Many of our formulas are made with EPA Safer Choice listed ingredients and all are U.S. Clean Air Act and U.S. Clean Water Act compliant.